Community Volunteers

Volunteers continue to play an important role in supporting the community during the COVID-19 pandemic. Volunteers may be conducting a variety of different tasks such as handing food and goods out at a local food bank or making home deliveries. Regardless, volunteers should take precautions to protect themselves and the people around them. This is a challenging time and we thank you for your continued support of others in our community. 

Important Considerations Before You Volunteer

  • If you are sick or have been told to self-monitor or self-isolate, stay home and refrain from volunteering out in the community or coming in contact with others. 
  • Individuals over the age of 65 or with a compromised immune system should avoid or limit volunteering where there is increased contact with others and/or trips out in the community. Consider volunteer opportunities that can be completed online, over the telephone, or at home (e.g. sewing facial coverings, etc). 

General Tips for Volunteers

  • Avoid physical contact with clients as much as possible. Be sure to always keep 2 metres (6 feet) between you and others.
  • Physical distancing should be maintained while delivering food and packages.
  • Practise good hand hygiene and wash your hands often with soap and water or alcohol-based hand sanitizer.
  • Sneeze and cough into your elbow or a tissue, not your hand.
  • Avoid touching your eyes, nose, and mouth unless you have just cleaned your hands.
  • Frequently clean and disinfect surfaces and items handled while volunteering (e.g. cell phone, car door and steering wheel, etc.).
  • The use of masks or face coverings (non-medical masks such as cloth masks) is required in public areas of the enclosed space and when keeping two metres’ distance from co-volunteers may be challenging or not possible to reduce the risk of transmission of COVID-19.

NOTE: If you come into contact with a client who is unwell, contact your volunteer supervisor or coordinator.

For more information review the Volunteer Checklist – Volunteering During COVID-19 (Volunteer Canada, March 2020) or visit 

Eastern Ontatio Health Unit / Bureau de santé de l'Ontario