If You Have Symptoms of COVID-19

Symptoms of COVID-19 are common to a number of respiratory illnesses, and can range from mild to severe: fever, cough and respiratory symptoms such as shortness of breath and breathing difficulties.

Please note: In order to decrease transmission of COVID-19 in the EOHU region, we are now recommending that all residents of the EOHU region practise physical (social) distancing.

If you are having difficulty breathing or experiencing other severe symptoms:

Call 911 or go to a hospital emergency room immediately. Advise them of your symptoms and travel history.

If you are experiencing non-severe symptoms:

In order to reduce the burden on 911 and on hospitals, please do not call or show up at the hospital if you are not experiencing serious illness.

If you have MILD symptoms, where you are NOT short of breath and can manage symptoms reasonably at home:

  • Do NOT call the Eastern Ontario Health Unit
  • Do NOT call 911 or go to the hospital or COVID-19 Assessment Centre
  • DO self-isolate for 14 days or until 24 hours AFTER symptoms have FULLY resolved, whichever is longer
  • NOTE: Most people with mild symptoms will recover on their own at home

If you have ESCALATING SYMPTOMS that are not severe such as a new or worsening cough and/or fever, AND have either travelled outside of Canada or been in contact with someone who has been diagnosed with COVID-19 in the past 14 days:

  • If you have a child under 2 years of age who meets these criteria, call Telehealth Ontario at 1-866-797-0000 or go to CHEO
  • Visit a COVID-19 Assessment Centre (you do not need a referral from the EOHU), OR call your healthcare provider
  • If you are 70 years or older, cannot get to a COVID-19 Assessment Centre or have special considerations, call the EOHU at 613-933-1375 or 1-800-267-7120
  • If the COVID-19 Assessment Centre and your healthcare provider are both closed, go to the hospital emergency department and pay attention to special signage

If you do not have symptoms:

People WITHOUT respiratory symptoms (such as fever or cough) will NOT be tested for COVID-19, regardless of potential exposures.

Even if you do not have symptoms, you must self-isolate for 14 days if:

  • You have travelled anywhere outside of Canada (including the United States of America)
  • You live with, provided care for, or spent extensive time with someone who has: 
    • Tested positive for COVID-19, OR is suspected to have COVID-19, OR who has respiratory symptoms (fever, cough, or shortness of breath) that started within 14 days of travel outside of Canada.

Related information

Have you been tested for COVID-19? Check your result online with Ontario's lab results portal.

Eastern Ontatio Health Unit / Bureau de santé de l'Ontario