EOHU’s Terms of Use: YouTube

Thank you for visiting the Eastern Ontario Health Unit (EOHU) on YouTube! The EOHU uses YouTube, a free video-sharing platform, as one tool in its efforts to communicate clearly, quickly and in an interesting manner to the residents of eastern Ontario.

These Terms of Use describe how we will communicate with our community via YouTube. By participating on our YouTube channel you are agreeing to these Terms of Use. EOHU does not endorse any of the views shared by users. Comments in violation of these Terms of Use may result in EOHU deleting the comment and blocking the user in question to prevent further inappropriate comments.The EOHU may suspend, change or discontinue any aspect of their Youtube page at any time.

The EOHU is not responsible nor liable for any costs, losses or damages arising from the use or access to its Youtube page.


Videos displayed on the EOHU YouTube channel will cover various topics related to public health such as public health messages, social marketing campaign announcements, and videos produced by the EOHU.


We may subscribe to other Canadian federal, provincial and local government institutions and organization channels that we believe are relevant to the mandate of our work. This could include non-profit organizations, associations and governmental agencies.

Subscribing to a channel does not imply endorsement.


We will accept subscriptions from individual users as long as they comply with these Terms of Use. However, we may take steps to remove or block subscribers if they do not abide by these terms. Users may also be reported to YouTube if they do not abide by the service provider's Terms of Service.

The appearance of a YouTube user as a follower of an EOHU account does not imply endorsement.

The views of participants commenting on this YouTube channel do not reflect our views, nor do we verify or confirm the accuracy of posted comments. We reserve the right to remove or not post comments if they appear to be in breach of these Terms of Use.

Feedback and Messages

Feedback and interaction is encouraged. All video and channel comments, as well as email sent to the YouTube account will be read, and any emerging themes or helpful suggestions will be passed to the relevant people in the organization. Although we are not able to reply individually to all messages, they will be handled on a case-by-case basis and responded to when deemed appropriate.

If we feel a comment or a question posed to EOHU requires a response and/or a greater level of detail, we may develop a formal response and distribute the information through other channels such as email, our website or other social media channels. We will pay attention to emerging themes and helpful suggestions and look forward to this potential interaction.

Please take note that we cannot engage in rendering medical advice on YouTube.

Media Requests

We encourage the media to follow traditional channels to make a media request by calling the Health Unit at 613-933-1375 or toll free: 1-800-267-7120.

Policy on Comments

We welcome your comments and do not discriminate against any views. Disagreements and constructive arguments are acceptable as part of the discussion. However, abusive or insulting comments are not acceptable. We expect the content of posts to be respectful of others.

We disclaim all liability for comments posted to YouTube. However, we will moderate all comments and reserve the right to refuse to post ones containing content that is not appropriate, including any of the following:

  • Racist, hateful, sexist, homophobic, slanderous, insulting, or life-threatening messages
  • Serious, not proven, not supported, or not accurate accusations against individuals or organizations
  • Abusive, aggressive, coarse, vulgar, violent, obscene, or pornographic comments
  • Comments that encourage or suggest illegal activity
  • Messages that infringe copyright or other intellectual property rights
  • Solicitations, advertisements, or endorsements of any financial, commercial, or non-governmental agency
  • Messages written in a language other than English or French
  • Comments not sent by the author, or which are posted by anonymous or robot accounts
  • Repetitive posts copied and pasted by multiple users
  • Unintelligible or irrelevant messages
  • Messages that are off-topic and any other message that the forum moderators feel will not add to the flow of debate, and
  • Messages that infringe upon an individual's privacy

In short, be respectful and make sure your comments are relevant to the topic under which you are responding. Anyone acting contrary to these terms may be blocked from posting to our YouTube channel. Users can provide video responses as long as they respect these Terms of Use.


We recognize that the Web is a 24/7 medium and your comments are welcome at any time. However, moderating and posting of comments will generally occur during regular business hourse. EOHU is not responsible for offering this service outside of the stipulated hours. EOHU cannot guarantee it will respond to all questions or comments.

YouTube may occasionally be unavailable and we accept no responsibility for lack of service owing to YouTube downtime.


The EOHU YouTube channel is not affiliated with any government organization and represents our presence on YouTube. Users are encouraged to read YouTube’s privacy policy.

Information shared with EOHU on YouTube is subject to the provisions of Personal Health Information Protection Act (PHIPA), 2004. This means that the information may be accessed and disclosed in response to a request under this act.

Users are advised not to share personal information. Personal information includes home addresses and telephone numbers, photographs containing images of identifiable individuals, and any other information consisting of personal information. Should you have any questions about your privacy rights as explained in this notice, please contact the EOHU directly.


YouTube, as a third party service provider, is not bound by the policies for web accessibility as set out by the Accessibility for Ontarians with Disabilities Act (AODA).

Links to Other Websites

Links to websites not under the control of EOHU are provided for the convenience of users. We are not responsible for the accuracy, currency, or reliability of the content of other sites. We do not offer any guarantee in that regard. We are not responsible for the information found through these links, nor do we endorse the sites or their content.

EOHU Employee Use of YouTube

Some EOHU employees use YouTube outside of work hours and in their personal capacity under their own names or pseudonyms. Despite their professional affiliation with EOHU, the conduct of employees on YouTube in their personal capacity does not represent the official position of EOHU. The conduct of these employees should be considered as that of private citizens.


Users agree not to alter, edit, delete, remove or modify the meaning, appearance or purpose of any content available through the social media account, including proprietary rights notices.

Additional Information

If you are looking for information about the Eastern Ontario Health Unit, please consult our website (www.eohu.ca). The usual ways of contacting us for official correspondence are detailed in the Contact section of our website.

Source: Social Media Terms of Use. Public Health Agency of Canada, 2016. Adapted and reproduced with permission from the Minister of Health, 2017. ©All Rights Reserved.